Who we are
nthState Ltd is responsible for the personal information described in this notice. We are registered in England and Wales, company number 05571737. Our registered office is Rycroft, School Rd, Broughton, PE28 3AT, United Kingdom.
This notice covers nthstate.com, www.nthstate.com and general enquiries to the studio. Our apps and product websites have their own privacy notices, linked below.
For privacy questions or requests, email contact@nthstate.com or write to our registered office.
Visiting this website
This website does not use advertising or analytics trackers, set cookies, or use browser local storage. There are no accounts, sign-up forms or payments here. Fonts, images and styles are served from our own website.
To deliver a page, your browser sends technical information to our hosting provider, Amazon Web Services (AWS). This includes your IP address, the requested page, browser information and request time. AWS processes this information to deliver and protect the service.
Our lawful basis for necessary website delivery and security is our legitimate interest in running a reliable, secure website. We do not use this website to build advertising profiles or make automated decisions with legal or similarly significant effects.
Contacting us
If you email us, we receive your email address, any name you provide, your message and attachments. We use these to reply, investigate an issue or discuss working together. Please send only what is needed for your enquiry. Providing information is voluntary, but we need a way to contact you if you want a response.
Our lawful basis is our legitimate interest in responding to enquiries and providing support. Where your enquiry concerns entering into or fulfilling a contract with you, we also use the information needed for that purpose on the basis of that contract or the steps you request before it.
Contacting us does not subscribe you to marketing emails. If you contact us through a social platform, that platform also handles your information under its own privacy policy; please use email for private support details.
Keeping information
We keep correspondence and attachments for as long as they are needed to handle your enquiry and any related follow-up. When deciding whether to retain them after resolution, we consider whether we still need a record of the assistance or business relationship, whether a dispute is ongoing, and any legal record-keeping requirements. We delete information when it is no longer needed for those purposes; you can also ask us to delete it.
Hosting and email providers may retain operational, security or backup records under their service terms. A product-specific notice may set a more specific retention period for product support or account information.
Your rights
Depending on the circumstances, you can ask for access to your personal information, correction of inaccurate information, deletion, or restriction of its use. You may also have a right to receive and transfer information where the legal conditions for data portability apply.
You can object to processing based on our legitimate interests. If we rely on consent for a particular activity, you can withdraw it at any time without affecting the lawfulness of earlier processing.
Email contact@nthstate.com to make a request. We may ask for proportionate information to verify your identity. We respond within the time required by applicable data protection law.
You can raise a concern with us, and you have the right to complain to the UK Information Commissioner’s Office (ICO) or another relevant data protection authority.
Our products and other sites
The information a product needs depends on what it does. For details about an app, its website, accounts, purchases or product support, read its own notice:
Following a link to a social platform, an app store or another website takes you to a service with its own privacy practices. Those services do not receive information from an embedded widget on this page; our links are ordinary website links.
Changes to this notice
We will update this page when our information practices change. The date at the top identifies the current version. Where a change needs to be brought directly to affected people’s attention, we will use an appropriate way to do so.